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Many millions of email are in transit at any given moment, and volume will overcome efficiency every time. Volume means stress on the hardware, software, and human systems that move email across the networks.

Email is complicated further by the individual client (software) configurations necessary to send and receive messages. There are about 15 "popular" clients, and each is unique. Add to that at least 10 different PC and Server operating systems...you get the idea.

We’ve minimized the problems for you!

Each of our servers can concurrently handle over 140,000 emails, 50,000 file transfers, and they are used only as web servers. Each machine can serve over seven million web page requests per day.

Web-based email offers the advantage of being accessible from any connection on any system with a browser (Internet Explorer or AOL, etc.)

Just like the “snail-mail” postal service, some problems with mail may always be with us. The ordinary, daily email problems: mistyped addresses, incorrectly configured mailers, routing failures, DNS issues, and disks with mail queues that get stuck.

Other common issues reported for email problems include the following:

• Failure to confirm receipts: a receipt or acknowledgement request notifies the Sender that the mail is received, which does not mean the recipient read the message.

• Bounced Mail: If something goes wrong with a mail, the mail will usually be returned to the Sender. When there is a Return-Path field, this address will be used; otherwise the From address will be used.

• Check the Recipient's address--that's usually the problem. If issues continue, contact the Support Center.

Email fixes depend upon the client software used to process mail. Just call support if you are having email problems or need further information.